Shiftlee centralizes your operational workflow:
- One portal for Operations, Finance, Compliance, and Support.
- Live tracking and trip control for real-time execution.
- Policy-driven approvals and standardized cancellation/dispute handling.
- Automated settlement logic with partner balances and payouts.
Key Modules
Operations Control
Booking lifecycle management: Scheduled, Open, Disputed, Completed, Cancelled, Expired
Active Trips monitoring and operational intervention tools
Live Tracking for real-time visibility and support resolution
Onboarding & Compliance
Structured approvals for Identification, Driver License, Vehicle, and Devices
Expiry monitoring and re-verification workflows
Compliance status indicators for every driver and vehicle
Quality & Experience
Ratings and performance tracking
Low-rating flagging and follow-up workflows
Customer, driver, and partner profile management
Finance & Settlement
Transactions ledger (charges, refunds, adjustments)
Financial Statements by period and entity
Partners Balances with reconciliation views
Configurable Profit Methods (commission, fixed, tiered, hybrid)
Payouts with approval and settlement tracking
Administration & System Control
Staff Access with role-based permissions
Settings for Banks, Locations, Auto Makers, Categories
System Information, Health, and Rate Limits for stability and governance
Mobile Notifications
Triggered notifications across booking and trip milestones
Templates for customers, drivers, partners, and internal teams
Delivery visibility (sent/delivered/failed)
